AI and Algorithm Policy
At ShiLives, our Soul-Centered Wellness Engine i.e signal and AI companion Sana are designed to amplify your intuition—not replace it. This policy explains how our algorithms work, how we use them responsibly, and how you remain in control of your wellness journey.
1. Purpose of Our AI
- Personalized Wellness: Our AI analyzes your Signal assessment, cycle data, symptoms, and preferences to craft tailored nutrition, lifestyle, and emotional-support suggestions.
- Continuous Learning: With your consent, the algorithms adapt over time to honor your evolving rhythms and feedback.
- Empowerment, Not Prescription: All AI-driven insights are recommendations—not medical diagnoses or treatment plans.
2. Transparency & Explainability
- How It Works: We blend domain expertise (functional medicine, Ayurveda, women’s health science) with machine learning models trained on anonymized, consented data.
- What You See: Every recommendation comes with a brief rationale—e.g., “Based on your luteal-phase energy dip, here’s a gentle yoga flow.”
- Your Questions: If you’re curious why Sana suggested something, just ask—she’ll explain the key factors behind her guidance.
3. Data Usage & Privacy
- Anonymized Training: All algorithm training uses de-identified data. Your personal details remain private and never leave our secure, GDPR-compliant servers.
- Consent-Driven: You choose which data points (cycle dates, symptom logs, lifestyle preferences) feed into the AI. You can opt out or delete any time.
- No Third-Party Selling: We never sell, rent, or share your personal data with advertisers or external entities.
4. Human Oversight & Expert Input
- Expert-Backed Models: Clinical psychologists, women’s health practitioners, Ayurvedic doctors, and nutritionists co-develop and review our AI flows.
- Continuous Review: Our team audits algorithm performance regularly to ensure safety, relevance, and alignment with the latest research.
- Escalation Protocol: If Sana detects red-flag patterns (e.g., severe mood swings, potential health risks), she’ll recommend you seek professional care.
5. Bias Mitigation & Fairness
- Inclusive Training Data: We source diverse, multi-ethnic, multi-age datasets to minimize algorithmic bias.
- Regular Audits: We periodically test recommendations across demographic groups to ensure equitable guidance.
- User Feedback Loop: Your feedback helps us catch unintended biases and refine models continuously.
6. Limitations & Your Responsibility
- Not a Medical Device: Our AI is a wellness support tool, not a clinical diagnostic system. Always consult licensed healthcare professionals for medical concerns.
- Context Matters: AI suggestions rely on the data you provide. Incomplete or inaccurate inputs may affect recommendations.
- Empowered Choice: You remain the ultimate authority—accept, adapt, or discard any suggestion based on what feels right for you.
7. Updates & Your Control
- Policy Changes: We may enhance our AI features or update this policy; any material changes will be communicated via email and this page.
- Opting Out: You may disable AI-driven features under your account settings at any time—your ShiLives experience will simply revert to standard content and community resources.
- Data Deletion: To remove your AI-processed data from our models, contact privacy@shilives.com. We’ll cease using your historical inputs in future iterations.
8. Contact & Support
For questions about our AI, algorithms, or this policy, please reach out:
Email: ai-policy@shilives.com