AI and Algorithm Policy

This policy explains how our algorithms work, how we use them responsibly, and how you remain in control of your wellness journey.

1. Purpose of Our AI

  • Personalized Wellness: Our AI analyzes your assessment, cycle data, symptoms, and preferences to craft tailored nutrition, lifestyle, and emotional-support suggestions.
  • Continuous Learning: With your consent, the algorithms adapt over time to honor your evolving rhythms and feedback.
  • Empowerment, Not Prescription: All AI-driven insights are recommendations - not medical diagnoses or treatment plans.

2. Transparency & Explainability

  • How It Works: We blend domain expertise (functional medicine, Ayurveda, women’s health science) with machine learning models trained on anonymized, consented data.
  • What You See: Every recommendation comes with a brief rationale e.g., “Based on your luteal-phase energy dip, here’s a gentle yoga flow.”
  • Your Questions: If you’re curious why AI suggested something, just ask, she’ll explain the key factors behind her guidance.

3. Data Usage & Privacy

  • Anonymized Training: All algorithm training uses de-identified data. Your personal details remain private and never leave our secure, GDPR-compliant servers.
  • Consent-Driven: You choose which data points (cycle dates, symptom logs, lifestyle preferences) feed into the AI. You can opt out or delete any time.
  • No Third-Party Selling: We never sell, rent, or share your personal data with advertisers or external entities.

4. Human Oversight & Expert Input

  • Continuous Review: Our team audits algorithm performance regularly to ensure safety, relevance, and alignment with the latest research.
  • Escalation Protocol: If AI detects red-flag patterns (e.g., severe mood swings, potential health risks), she’ll recommend you seek professional care.

5. Bias Mitigation & Fairness

  • Inclusive Training Data: We source diverse, multi-ethnic, multi-age datasets to minimize algorithmic bias.
  • Regular Audits: We periodically test recommendations across demographic groups to ensure equitable guidance.
  • User Feedback Loop: Your feedback helps us catch unintended biases and refine models continuously.

6. Limitations & Your Responsibility

  • Not a Medical Device: Our AI is a wellness support tool, not a clinical diagnostic system. Always consult licensed healthcare professionals for medical concerns.
  • Context Matters: AI suggestions rely on the data you provide. Incomplete or inaccurate inputs may affect recommendations.
  • Empowered Choice: You remain the ultimate authority, accept, adapt, or discard any suggestion based on what feels right for you.

7. Updates & Your Control

  • Policy Changes: We may enhance our AI features or update this policy; any material changes will be communicated via email and this page.
  • Opting Out: You may disable AI-driven features under your account settings at any time, your ShiLives experience will simply revert to standard content and community resources.
  • Data Deletion: To remove your AI-processed data from our models, contact privacy@shilives.com. We’ll cease using your historical inputs in future iterations.

8. Contact & Support

For questions about our AI, algorithms, or this policy, please reach out:

Email: policy@shilives.com